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Frequently Asked Questions

  • Where are you located? Ottawa, Ontario, Canada

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  • Do you offer delivery? Yes, you will be prompted to input your address upon placing an order

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  • Do you offer pickup? For pickup inquiries, please submit your inquiries on our contact page or email us at info@dogpawtisserie.ca as we work to secure a pickup location

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  • Is everything organic? Yes, we avoid all harmful ingredients and only provide high quality, organic treats and cakes

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  • Can everything be customized? Yes, please submit all custom inquiries on our contact page or email us at info@dogpawtisserie.ca

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  • Do you support any non-profit organizations? Yes, we support the Ottawa Humane Society (OHS) and Riverview Rescues,  all donations and/or adoptions are greatly appreciated.

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  • Can I order a larger quantity than 6? Yes, please submit all large pawty requests on our contact page or email us at info@dogpawtisserie.ca​

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  • Storage? Items are best refrigerated (2 weeks) or frozen (2-3 months). Shelf life is currently up to 1 week 

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